Rosé Wine Salt

Last updated: 10.5.2025

Food Safety & Returns

Due to the nature of our products, we cannot accept returns or exchanges on any edible items, including salts, sugars, teas, and seasoning blends. This ensures that all customers receive products that are safe, fresh, and have never been handled or opened by others.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery with photos and a brief description of the issue. We’ll be happy to replace the item or issue a refund depending on the situation.

Order Cancellations

Orders can be canceled within 12 hours of purchase as long as they haven’t been packed or shipped. Once your order has shipped, it cannot be canceled.

Damaged or Incorrect Orders

We take great care in packaging our salts and pantry items, but if your order arrives damaged or incorrect, please email us at [your email address] with:

• A clear photo of the product and packaging

• Your order number and name

We’ll review your claim and issue a replacement or refund within 3–5 business days of approval.

Non-Returnable Items

• Food items (salts, sugars, teas, spice blends, etc.)

• Gift cards and digital downloads

• Custom or personalized orders (unless damaged or defective)

Shipping Delays

Once a package has been accepted by the carrier, delivery times are beyond our control. We are not responsible for postal delays, but we’ll always assist in tracking and resolving lost packages whenever possible.

Our Commitment

Every product we make is blended and packaged by hand in small batches. Your satisfaction matters to us — if something isn’t right, please reach out. We’ll always do our best to make it right while maintaining our quality and food safety standards.

📩 Contact: amara@queenofcups.shop